FAQ'S

Ordering

Q: How do I place an order?
A: To place an order, browse our catalog and select the items you want by choosing the size, color, and quantity. Then, add them to your cart and proceed to checkout. Follow the prompts to complete your purchase.

Q: Can I change or cancel my order after it’s been placed?
A: If you need to change or cancel your order, please contact our customer service team as soon as possible. We may be able to modify or cancel your order if it hasn’t been processed yet. 

Payment

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options.

Q: Is my payment information secure?
A: Yes, we use industry-standard encryption to ensure your payment information is secure.

Shipping

Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.

Q: How long will it take to receive my order?
A: Delivery times depend on your location and the shipping method selected at checkout. Typically, orders are processed within 2-3 business days and arrive within 7-14 business days for standard shipping.

Returns and Exchanges

Q: What is your return policy?
A: We offer a 30-day exchange policy. Items must be unworn, unwashed, and in their original condition with tags attached. You are responsible for shipping upon return.

Q: How do I exchange an item?
A: To exchange an item, please contact our customer service team. We will provide instructions on returning the original item and processing the exchange.

Products

Q: How do I know what size to order?
A: Refer to our Size Guide for detailed measurements and tips on finding the perfect fit. If you’re between sizes, consider the fit of the garment (e.g., fitted vs. relaxed) and how you prefer your clothing to fit.

Q: What materials are your products made of?
A: Our products are made from high-quality materials such as 100% cotton, polyester blends, and other fabrics. Each product page includes detailed information about the materials used.

Customer Service

Q: How can I contact customer service?
A: You can contact our customer service team via email at inquiries@strongerpersonaltraining.com . We’re available Monday through Friday from 9 AM to 5 PM Eastern.

Q: Do you offer gift cards?
A: Yes, we offer digital gift cards that can be purchased on our website and sent to the recipient via email.

Promotions and Discounts

Q: How do I use a promo code?
A: Enter the promo code at checkout in the designated field. The discount will be applied to your total before you complete the purchase.

Q: Do you have any ongoing promotions?
A: Yes, we frequently run promotions and offer discounts. Subscribe to our newsletter or follow us on social media to stay updated on our latest deals.

Account

Q: Do I need an account to place an order?
A: No, you can place an order as a guest. However, creating an account allows you to track orders, save your information for faster checkout, and receive exclusive offers.

Q: How do I create an account?
A: Click on the “Sign Up” or “Create Account” link at the top of our website and fill out the required information.

Miscellaneous

Q: Do you offer custom designs or bulk orders?
A: Yes, we offer custom designs and bulk orders. Please contact our customer service team with your requirements for more information.

Q: Are your products ethically made?
A: Yes, we are committed to ethical manufacturing practices. We work with suppliers who adhere to fair labor standards and environmentally friendly practices.